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Practical guides for ControlOps — signup, workforce ops, settings, and troubleshooting.

Features

Rotas and shifts

Create, edit, publish, and report on rotas.

Rotas & Shifts is the planner for weekly (or multi-day) schedules. Draft a rota, place shifts, then publish so they appear as assignments.

Create a rota

  1. Open Rotas & Shifts and create a new rota (name, date range, employees).
  2. Use Table or Timeline to place shifts with times, site, break, and rate.
  3. Mark attendance on shifts when needed (for example On time, Late, Absent, No show — where available).
  4. Publish the rota so shifts sync into Assignments.

Useful tools

  • Employee custom order — reorder staff rows for the planner session.
  • Copy shifts between days or employees.
  • Attendance report — summary export for the rota period.
  • Legacy grid — older Excel/PDF-style scheduling view still available if you need it.

Tip: Total hours can include or exclude breaks via the “Incl. breaks?” checkbox on the rota grid. Backend pay and invoice hours deduct break minutes from shift duration.